NOTICE AT COLLECTION AND PROCESSING OF PERSONAL INFORMATION

Effective Date: 01.10.25

This Notice at Collection and Processing of Personal Information explains how TextTherapy.com (“we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website and related online features (collectively, the “Site”).

We provide this notice in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the UK Data Protection Act 2018, and the European Union General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal information when you interact with our Site:

• Identifiers: Name, email address, IP address, and other contact details voluntarily provided by you.
• Internet or device information: Browser type, operating system, referring URLs, pages visited, time spent on pages, and analytics data collected via cookies or similar technologies.
• User communications: Information you send through our contact form or by email.
• Inferred data: Insights derived from how you use our site to improve user experience and content relevance.

We do not collect sensitive personal data such as financial information, government-issued IDs, or health information.

2. Purpose of Collection and Processing

We collect and process personal information for the following purposes:

• To respond to messages and inquiries submitted through our contact form or by email.
• To operate, maintain, and improve the website’s functionality and performance.
• To monitor and analyze website traffic and usage through analytics services such as Google Analytics.
• To send optional updates or newsletters (only with your explicit consent).
• To comply with legal obligations and maintain the security and integrity of our Site.

3. Legal Basis for Processing (GDPR and UK DPA)

For visitors located in the EEA or the UK, our processing of personal data is based on the following lawful bases:

• Consent: When you voluntarily provide personal information (e.g., via a contact form).
• Legitimate interest: To improve site performance, analyze usage, and ensure security.
• Legal obligation: When required to comply with applicable laws or regulations.

4. Retention Period

We retain personal information only as long as necessary to fulfill the purposes described above or to comply with legal requirements.

When no longer needed, data is securely deleted or anonymized.

5. Data Sharing and Third Parties

We do not sell or share personal information as defined under the CCPA/CPRA.

We may use third-party service providers for analytics, advertising, and security purposes, including:

• Google Analytics – site performance and usage tracking.
• Cloudflare – website security, DDoS protection, and content delivery.
• Google Ads – ad delivery and measurement.

All third-party providers are contractually obligated to protect your data and may not use it for their own marketing.

6. International Data Transfers

If you are located in the EEA or UK, your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States.

We implement safeguards such as Standard Contractual Clauses (SCCs) to ensure your information is protected in accordance with GDPR.

7. Your Rights

Under applicable laws, you may have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your personal information.
• Restrict or object to processing in certain circumstances.
• Withdraw consent at any time (without affecting prior lawful processing).
• Lodge a complaint with your local data protection authority.

California residents additionally have the right to request:

• Details about the categories of data collected.
• Deletion of personal data.
• Correction of inaccurate information.
• Confirmation that data is not sold or shared.

8. Cookies and Tracking Technologies

We use cookies to analyze site traffic, improve performance, and display relevant content or advertising.

You can control or delete cookies via your browser settings.

For more information, see our Privacy Policy or Cookie Policy (if available).

9. Security Measures

We maintain reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.

These include HTTPS encryption, Cloudflare security protection, and limited access to personal information.

10. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact:

TextTherapy.com

Email: [email protected]

Website: https://texttherapy.com

Postal Address: N/A

11. Link to Full Privacy Policy

For detailed information on our data practices, please review our full Privacy Policy:

https://texttherapy.com/privacy-policy/